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      The Lutheran Church is the largest Protestant church in the world, with over 70 million members. This website tells the story of Australian and New Zealand Lutherans, following Jesus Christ – where love comes to life. Whoever you are, whatever your story, you're welcome here with us.
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LCA Standards of Ethical Behaviour

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Professional Standards FAQs

Training

1. Why has the Lutheran Church of Australia and New Zealand adopted Safe Church Training? Expand

The Lutheran Church of Australia and New Zealand (LCA/NZ) is deeply concerned for the physical safety and emotional wellbeing of all those who come under its banner.

Relevantly, the LCA/NZ has adopted the Standards of Ethical Behaviour providing for its members a framework of expected behaviours and attitudes. This document intentionally draws our attention to the fact that, as Christians, we are called to be witnesses of the Gospel. We are also moved by God’s immeasurable love for us, to reflect this love to others.

In addition to providing for our spiritual needs through worship, pastoral care and other ministries, the LCA/NZ has a legal duty of care, to keep people safe, physically and emotionally.

Importantly the LCA/NZ is also obliged to meet the training standards set by the National Council of Churches in Australia.

The Professional Standards Department (PSD) is responsible for providing a training program that informs leaders in the LCA/NZ of relevant expectations and requirements.

The General Church Board has asked PSD to implement the training program consistently across the whole of the LCA/NZ.

2. Who needs to do what sections of the Safe Church Training program? Expand

A copy of the Safe Church Training model, and details of who needs to complete each level, are provided on this webpage www.lca.org.au/psd-training

3. Does everyone in my congregation have to do all of the training? Expand

No.

If you are simply a participant in a program or activity, it is not necessary to complete Safe Church Training. However, all are welcome and we would particularly like to encourage parents to come along!

Those who are regularly helping in children’s ministry, in the capacity of supervising or having close intentional interaction with the children, are to engage in the relevant training and be screened.

Note, someone serving food over the counter, or cooking a BBQ which will be shared with the children, does not necessarily fit the description of having regular, close and intentional interaction with children. (Where there is opportunity to develop a relationship with a child, particular care needs to be exercised.)

A copy of the Professional Standards Safe Church Training model and details of who needs to complete each level are provided on this webpage www.lca.org.au/psd-training

4. Does an adult participating in a confirmation class as a student need to do Safe Church Training? Expand

No.

As long as the individual is a participant, and does not have a supervisory, leadership or decision-making role for this group.

5. My ministry has participants that include young people (under 18) and adults. Will the adults have to do the training before they can participate? Expand

No.

As long as the individual is a participant, and does not have a leadership or supervisory role for this group.

6. Do lay readers and welcomers need to do the training? Expand

Yes.

Although this is not technically prescribed by the General Church Board, PSD strongly recommends the requirement for Safe Church Level 1 training (as well as a Working With Children type Check) is included in the job description for such a role. Lay readers and welcomers are in positions of trust and authority; therefore they should be appropriately screened and trained.

7. Would it be possible for a congregation to have an in-house trainer trained up to reduce costs for the congregation? Expand

The General Church Board has asked PSD to implement the training program consistently across the LCA/NZ.

Only people who are part of the Professional Standards team currently deliver workshops and webinars. Delivering training is a difficult role, which requires extensive preparation. As a team we meet regularly, providing support and updates to each other. The advantage of this approach is the training program can be monitored and managed to ensure its consistency churchwide.

8. If I miss my congregation’s training day, particularly in a regional city, what do I do? Expand

If you miss a workshop, you can complete the Safe Church Level 1 training online.

See the Safe Church training page for registration details:
www.lca.org.au/psd-training

 

 

 

9. Do Level 1 and Level 2 need to be completed in order? Expand

It is intended that Level 2 training builds on the knowledge of the Level 1 training. However, it is recognised that there may be reasons for someone wanting to complete Level 2 first.

10. What happens if I need to do the online Level 2 training, but I do not have reliable internet or am not very good with computers? Expand

We understand that using technology is a challenge for many people. We also know that internet connectivity is not great in many parts of Australia and New Zealand.

If it is a concern for you, please speak with your PSO.

11. Can Recognition of Previous Learning be applied to the Safe Church Training? Expand

Recognition of Prior Learning currently exists in the following areas:

Previous Safe Church Training
If you have participated in previous LCA/NZ Safe Church Training, this remains current and recognised for three years,

Level 1 s1: Standards of Ethical Behaviour
Lutheran Education Australia’s course for those in Lutheran schools, Valuing Safe Communities, is aligned with PSD’s Standards of Ethical Behaviour training.

Teachers in Lutheran schools who have fully completed Valuing Safe Communities (version 4 valid for three years from the completion date & current version 5), or its equivalent Refresher version, can, therefore, apply for RPL in respect of Level 1 s1: Standards of Ethical Behaviour.

Level 1 s3: Safeguarding Children and Vulnerable Adults
In relation to this part of the Level 1 training, RPL is available for those who have currency in an accredited Child Protection unit of training. This may be known by different titles in different parts of the country eg Reporting Abuse and Neglect, Child Safe Environments.

Most states and territories have mandated training in this area for those who work with children as part of their paid or volunteer roles in the community, eg teachers, child care workers, medical staff, emergency services providers.

We do, however, need to be transparent when we recognise prior learning. Direct evidence of the currency of the child protection accreditation is required. This could be a copy of a certificate, or perhaps a statement from your employer.

Safety Management Online training modules (relevant for Level 2 training):
RPL is also available for Safety Management Online (SMO) modules, which may have been completed as part of volunteer work with different organisations. Recognition can be applied where currency exists in the SMO validation tasks. Evidence (eg a screenshot from their record held in the other organisation) is required for the RPL to be applied against the validation tasks only. The Level 2 webinar still needs to be completed.

If you would like to apply for RPL, please speak with your PSO.

12. Can Recognition of Prior Learning be applied to the other parts of the training program? Expand

It is recognised there are many excellent ‘professional standards’ type programs that currently exist. Each organisation trains its people in a way that suits its own unique context .

The LCA/NZ also has its own unique context.

RPL is therefore a complex issue.

Importantly, where people have existing knowledge, training in their LCA/NZ team environment can be an opportunity to share their experiences and help others.

13. Is the Level 1 training available online? Expand

Yes - Level 1 online training is available.

See the Safe Church training page for registration details:
www.lca.org.au/psd-training

14. Our congregation has a significant group of members from another culture, who have a limited grasp of the English language. Does the current training cater for this? Expand

It is recognised that there are a number of communities in the LCA/NZ for whom some adjustments are desirable.

These include:

  • those who come from a culturally and linguistically diverse background
  • the deaf community
  • Indigenous communities.

PSD acknowledges this is an issue and continues to explore solutions, bearing in mind that our resources are far from infinite. PSD currently relies heavily on local leaders to work with their communities to assist them in their understanding as they would for any delivery of information that occurs, eg the Sunday worship service.

Over time, PSD intends to provide more bespoke versions of the training for these groups.

Safety Management System & Safety Management Online (SMO)

1. What are Safety Management System and Safety Management Online? Expand

Safety Management System - Safe People, Safe Program, Safe Places - is a system that helps congregations to plan and run safe activities.

Safety Management Online (SMO) - is a web-based tool by which the system is applied. To support the ease of implementation of the Safety Management System, the LCA/NZ has invested in the SMO web-based tool for congregations to use at no cost.  There are numerous templates and resources available on SMO.

2. What, if any, liability falls on the Safe Church Coordinator if they sign off on an activity and something goes wrong? Expand

The Safe Church Coordinator always needs to review the information provided by Team Leaders. This process is necessary in order to approve programs and activities. This is what strengthens the system - more than one person (other than the organisers) considering the Safety Plan of a program.

The Safety Management system includes a Permission to Proceed.  If this is sought and provided properly and something does go wrong, the probability of a future insurance claim covering some of the financial costs of an incident is significantly increased.

Our moral duty should motivate us to apply the Safety Management system as intended. Doing this properly will also meet our Work Health and Safety duties.

3. Do congregations and ministries need to use Safety Management Online? Expand

Under the LCA/NZ Child Protection Procedure, it is necessary to use SMO.

However if you have issues with using technology or with internet connectivity in your area, please speak with your PSO.

4. If a beach or pool night is happening for a youth event, does a lifeguard count as a supervisor? Expand

No, unless that lifeguard is one of your Safe Church trained and screened Team Leaders or Team Members.

If your activity requires the assistance of an external rescuer, such as a lifeguard, you must still have the correct supervision ratio.  For water activities this is defined as at least one Team Member for every six participants.

5. What should a Safe Church Coordinator do if more children have arrived at an event than anticipated, meaning the supervision ratio is not right? Expand

You have some options:

  • Call parents of the participants and seek their presence – this is about keeping an eye on their children
  • Call some of your other Team Members/Team Leaders and seek their presence. You may also consider helping out – you are appropriately trained and screened
  • Consider if the event should be cancelled (note that this means ensuring all participants can be picked up and safely transported home)

All of the above should be done in a supportive manner, not in a way that attributes blame. Work together with your Team Leader both immediately, and as you review how you might collectively avoid the same situation occurring again.

This highlights the need for careful planning – working with your Team Leader to plan for situations such as this. If you have planned, it will be more likely that you will be able to swing your emergency plan into place quickly with relatively little stress to all. Developing good relationships with your Team Leaders and having timely submission of Permission to Proceed all help to have this situation covered, should it arise.

6. Where can I find relevant policies and procedures? Expand

You can find all of the LCA/NZ policies and procedures on this webpage www.lca.org.au/policies

You are encouraged to develop policies and procedures, which are tailored to your local context, to implement further the LCA/NZ policies. Your PSO will be able to help you with this.

7. Do I include the activities of my pastor in my risk assessment register and risk management plan? Expand

The pastor is in the best position to know his general work plan for the year. He should be able to understand the key risks associated with his work. It is recommended the pastor provides a Safety Plan, seeking Permission to Proceed, to his local church council.

Where a special event or activity occurs during the year, which is not covered by the initial plan, this can then be added as appropriate.

Where a pastor, as the spiritual leader of the congregation, models this there is encouragement for the congregation to do likewise.

8. Can we enter programs, which do not involve children, into Safety Management Online? Expand

The Safety Management Online system’s planning and safety principles are applicable to all congregational and other ministry programs and events.  You are encouraged to use SMO for all such programs and activities, not just programs involving children.

9. Do we need permission to proceed for all events, including worship services, shared lunches after worship, cuppa after worship etc? Expand

Safe planning of all events makes sense. Intentional safe planning is good practice, demonstrating genuine care for the safety and wellbeing of others.

10. Would permission to proceed be needed if there was a lunch or meeting at a member’s house? Expand

Yes, if the lunch/meeting is a program/activity of the congregation. It is not the location that determines this.

All locations have risks; all events have risks. The key question is not whether risks exist, rather, the key question is whether the risks are being appropriately identified and managed.

11. Is SMO available in languages other than English? Expand

Not yet…PSD is conscious of the need for materials in other languages and is working on this issue.

12. What should we do if we want to appoint a new Team Leader but there is no training available? Expand

It is preferable that those, who anticipate being appointed as Team Leaders, complete both the Level 1 and Level 2 training before they are appointed. However, PSD is committed to being flexible. Please speak with your PSO.

13. What will I have access to on Safety Management Online? Expand

Someone who completes Level 1 training and is a Team Member will have access to their own personal details and to some resources.

Someone who completes the Level 2 training, and is appointed to be a Team Leader or a Safe Church Coordinator, will have access to information about other people in the relevant group and about safety planning.

14. How is a record on Safety Management Online created? Expand

Initial SMO records are created for each individual who participates in training.

Working from a signed attendance register, PSD administration either creates an online SMO record for the individual or updates their current training record. Where an online SMO record is created for the first time, the individual is advised by email.

Individuals are strongly encouraged to complete their details and to update the Personal information section as details change, including addresses, email and phone contacts.

15. Can more than one person use the same email address to access Safety Management Online records? Expand

Yes.

The same email address can be used by more than one person. However, each recordholder must have a unique password to access their own record. Unique passwords are provided when SMO records are created.

16. I've forgotten the user name or password to my SMO record. What do I do? Expand

Contact your PSO.

If it is your password that you have forgotten, the PSO will be able to reset it.

You can also change your own password at any time by clicking on the
“I forgot my password” link before you login.

As an alternative, if your PSO is not available, contact Holly at holly.koning@lca.org.au or (08) 8267 5211 (SA office hours) for support.

17. Who is a ‘Team Member’? Expand

Anyone in the team! Team Members have a level of responsibility within their Team's program and are accountable to their Team Leader. In the LCA/NZ, Team Members are required to complete Level 1 of the Professional Standards training.

18. Who is a ‘Junior Team Member’? Expand

Junior Team Members are 16 or 17 years of age. Legal responsibility to care for a participant can only be given to Team Members who are 18 years of age or older.

Junior Team Members take on valuable roles, but carry a reduced responsibility and require the direct supervision of an appropriately trained adult Team Member, Team Leader or Safe Church Coordinator at all times during a program.

In the LCA/NZ, Junior Team Members are required to complete Level 1 Professional Standards training.

Junior Team Members are accountable to their Team Leaders.

19. Who is a ‘Team Leader’? Expand

The Team Leader is the principal onsite director or the leader of a program/event, who is responsible for the team.
The Team Leader receives additional information and, in the LCA/NZ, is required to complete Professional Standards training up to Level 2. They are accountable to their Safe Church Coordinator.

20. Who is a ‘Safe Church Coordinator’? Expand

The Safe Church Coordinator appoints the Team Leader, monitors safe practice and assesses risk management plans. In the LCA/NZ, they are required to complete Professional Standards training up to Level 2. Under the Safety Management Online System, they are accountable to the congregation's or organisation's governance group or leadership body.

21. Who is a ‘Risk Management Officer’? Expand

In the LCA/NZ, your Risk Management Officer is your District Professional Standards Officer. Professional Standards Officers have both a training and advisory role in relation to professional standards matters and the Safety Management System.

Working With Children (type) Checks

1. Do all ministry areas that include a mixture of children (under 18) and adults require the adults to hold a working with children type check? Expand

It depends on the situation and the role of the adults. Where children are supervised by their parents or carers, no. Where there are a mix of children and adults participating in ministry activities (eg. a band), without parental supervision, there is no requirement for adult participants to hold a working with children type check.

 

2. Parents and carers attend Sunday School with their children. Are they required to hold a working with children type check or have undertaken Professional Standards training before they can attend? Expand

No.

No, parents and carers are not required to hold a working with children type check or have attended Professional Standards training to simply attend ministry activities with their children. We encourage them to attend activities.

However, they should only be working with their own children and should not be supervising other children.

3. Are there Working with Children type background checks in all jurisdictions? Expand

Yes, different jurisdictions have different terms for their respective working with children type background checks, including Blue Card (Qld), Ochre Card (NT), DCSI (SA). In New Zealand, the relevant background check is a police vetting check.

It is essential that Pastors, church council/governance, and all assisting in working with children within their ministry areas meet the legislated requirement for their jurisdiction with regard to holding a current Working with Children type check.

Working with Children type checks are mandated by legislation.

4. Who requires a Working with Children type background check? Expand

The LCA’s Child Protection Procedure sets out who requires a Working with Children type background check. You can find this procedure on this website:

www.lca.org.au/policies

 

5. Who is responsible for entering background checks into Safety Management Online? Expand

The Safe Church Coordinator, who has access to the 'Appointment Status' section in SMO for everyone registered in their Group (Congregation).

It is an individual's responsibility to ensure that they personally manage their own Working with Children type check, as required by the laws within their own jurisdictions. Individuals need to keep their checks up to date and tell their Safe Church Coordinators about any changes.

6. Do people who work with vulnerable people have to have a police check? Do Safe Church Coordinators need to record this information? Expand

Different jurisdictions need to respond to their own legislative requirements and will require different checks respective to the areas of engagement, eg working with vulnerable people, working with the disabled and the like. Please refer to your PSO regarding those related to working with vulnerable people. Using the Safety Management System and SMO to record such details and background checks makes sense to keep all such records together.

 

 

Other

1. Where can we access the Final Report and Recommendations of the Royal Commission into Institutional Responses to Child Sexual Abuse? Expand

A full copy of the Final Report can be accessed at:

https://www.childabuseroyalcommission.gov.au/final-report

The Preface and Executive Summary of the Final Report of the Royal Commission into Institutional Responses to Child Sexual Abuse is possibly a good place to begin.

Recommendations 16.42 – 16.47 may be of interest; these relate to persons in, or candidates for, religious and pastoral ministry.

Professional Standards

psd@lca.org.au
08 8267 7300

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