Professional Standards
How we serve
We provide a Safe Church Training program, which is available online in both self-paced and live formats. Visit the Safe Church Training page.
We also assist congregations and other ministries to work through difficult situations that may impact people’s safety. Our church is certainly not immune from the problem of abuse and its considerable impacts, so it is essential that we take all reasonable steps to protect children and vulnerable adults in our community. If you have any concerns about inappropriate conduct or behaviour, or if you believe someone in the church may not be safe, please contact us immediately so we can assist you.
It should be stressed that the gospel message of forgiveness does not remove the need to take actions that are necessary to protect our vulnerable people. Please keep in mind that the need to demonstrate God’s love is the foundation of all of our assistance. Together with the other areas of the church, we are aiming to bring God’s love to life.
LCANZ Standards of Ethical Behaviour
The LCANZ General Church Board approved Standards of Ethical Behaviour for use across the Lutheran Church of Australia and New Zealand. The concise pamphlet outlines behaviours expected of ‘God’s chosen people, holy and dearly loved’. Inspired by Colossians 3:12–14, the standards cover personal and pastoral life, communication, and financial/administrative matters. A section is dedicated to the care of children.
Resources
The Lutheran Church of Australia does not tolerate abuse or poor behaviour. Please promote our Report Abuse poster in your congregations and communities.
Visit our Bulletins and Announcements page to download more Safe Church resources.
Contact us
- To request the scheduling of a Safe Church live online session
- To inquire generally about the Safe Church training program and what is required
- For assistance in relation to safety management
Safe Church Service Desk
Phone 1800 418 588* or email safechurch@lca.org.au
*For people based in New Zealand, we are planning to introduce an 0800 number in the near future. For the time being, you can contact the Safe Church Service Desk via the Churchwide Office reception phone number on +61 8 8267 7300.
Report abuse or risk of harm
Phone
1800 644 628 (Australia)
0800 356 887 (New Zealand)
Email
complaints@lca.org.au
Post
PO Box 519, Marden SA 5070 Australia
Mobile (phone text message only)
+61 (0) 438 320 218
Complaints
We take complaints seriously. They are handled professionally and confidentially.
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