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Complaints

The Lutheran Church of Australia is committed to providing you with the highest standard of service and addressing any concerns you may have. If you wish to make a complaint, please use one of the methods below. Our team is here to listen and ensure your issue is handled with the utmost care and attention.

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If a person is at immediate risk of harm, emergency services should be called on 000 in Australia or 111 in New Zealand. The church has an Emergency Response Procedure – see www.lca.org.au/policies

What to do if you have a complaint

Complaints can be lodged with Professional Standards using the following contact details:

Phone  
1800 644 628

Email
complaints@lca.org.au

Mail
Confidential
PO Box 519
MARDEN SA 5070
Australia

Mobile phone text message
+61 (0) 438 320 218

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Lutheran Church of Australia

139 Frome Street Adelaide SA 5000
08 8267 7300
admin@lca.org.au

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