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Lutheran Church of Australia

where love comes to life

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      The Lutheran Church is the largest Protestant church in the world, with over 70 million members. This website tells the story of Australian and New Zealand Lutherans, following Jesus Christ – where love comes to life. Whoever you are, whatever your story, you're welcome here with us.
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LCA Standards of Ethical Behaviour

Read the text
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Download brochure LCA
Download brochure LCNZ

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Complaints

We take complaints seriously. They are handled professionally and confidentially.

More information

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Professional Standards

About us

The Professional Standards Department works to protect people whilst supporting the church’s pastors, employees and volunteers.

Our focus is on matters that relate to behaviour or safety. Demonstrating God’s love for us, by the way we behave towards one another, is central to life in our church. It is important that we clearly articulate the standard of behaviour we expect from one another, not using vague language, but useful practical terms. As well as its foundational documents the church therefore has Standards of Ethical Behaviour and Child Safety Standards for Congregations, as well as a number of policies and procedures.

Visit the Child Safety Standards for Congregations page

Visit the policies page

LOVE COMES TO LIFE when we treat each other with courtesy and respect, and when the way we behave towards each other reflects the way God loves us.

How we serve

We provide a comprehensive Safe Church training program, which is available throughout the church in both face-to-face and online formats. Visit the Safe Church training page

We also assist congregations and other ministries to work through difficult situations that may impact people’s safety. Our church is certainly not immune from the problem of abuse and its considerable impacts, so it is essential that we take all reasonable steps to protect children and vulnerable adults in our community. If you have any concerns about inappropriate conduct or behaviour, or if you believe someone in the church may not be safe, please contact us immediately so we can assist you.

It should be stressed that the gospel message of forgiveness does not remove the need to take actions that are necessary to protect our vulnerable people. Please keep in mind that the need to demonstrate God’s love is the foundation of all of our assistance. Together with the other areas of the church, we are aiming to bring God’s love to life.

Contact us

  • To inquire about the requirements of our comprehensive Safe Church training program
  • To organise the delivery of a face-to-face component of the Safe Church training program
  • For assistance in relation to the management of risks associated with ethical issues, situations involving abuse (whether actual or alleged) or concerns surrounding safety.

Our Professional Standards Officers (PSOs)

NSW–ACT

Carolyn Kiss
0457 770 100
carolyn.kiss@lca.org.au

NZ

Denise Muschamp
(04) 385 2540
pso@lutheran.org.nz

Qld

Elizabeth Kloeden
0437 252 736
elizabeth.kloeden@lca.org.au

SA–NT

Dave Biar
0427 946 012
dave.biar@lca.org.au

Vic–Tas

Denise Muschamp
0437 180 928
denise.muschamp@lca.org.au

WA

Professional Standards
08 8267 7300
psd@lca.org.au

Professional Standards

psd@lca.org.au
08 8267 7300

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