Complaints

What to do if you have a complaint

Complaints can be lodged with the Professional Standards Department (PSD), using the following contact details:

Phone  
1800 644 628  Australia
0800 356 887  New Zealand

Email
complaints@lca.org.au

Mail
Confidential
PO Box 519
MARDEN SA 5070
Australia

Mobile phone text message
+61 (0) 438 320 218

If a person is at immediate risk of harm, emergency services should be called on 000 in Australia or 111 in New Zealand. The church has an Emergency Response Procedure – see www.lca.org.au/policies