New Safe Church Service Desk available

The Lutheran Church of Australia and New Zealand has launched a new Safe Church Service Desk to streamline and improve support for all Safe Church inquiries.

You can now contact the Safe Church Service Desk through any of the following methods:

• Website: www.lca.org.au/service
• Phone: 1800 418 588 (Australia only)*
• Email: safechurch@lca.org.au

* For people based in New Zealand, we plan to introduce an 0800 number soon. For the time being, you can contact the Safe Church Service Desk via the Churchwide Office reception phone number at +61 8 8267 7300.

The new Safe Church Service Desk is your primary point of contact for any questions about the Child Safety Standards, Safe Church training, background screening checks and day-to-day safety management.

REPORTING ABUSE OPTIONS

If you wish to report abuse or risk of harm, or you wish to make a formal complaint, the contact details remain as follows:

Phone
1800 644 628 (Australia)
0800 356 887 (New Zealand)

Email
complaints@lca.org.au

Post
PO Box 519, Marden SA 5070 Australia

Mobile (phone text message only)
+61 (0) 438 320 218

We encourage everyone to use the new Safe Church Service Desk for all Safe Church inquiries while continuing to use the established channels for complaints, reports of abuse and risk of harm.